Delivery

·         FREE DELIVERY WITH NO MINIMUM SPEND – We offer free shipping to all our customers. Hence the prices you see on Cricnix are full and final prices including all taxes which you’ll pay to get the ordered product(s) at your desired delivery address.

·         In the rare event that item(s) ordered have not been received in a reasonable time-frame, customers have 14 days from the date of purchase to get in touch through the details under Contact Us or via the Contact page. We’ll assist you in whatever way we reasonably can to get your products delivered to you as soon as possible.

Australia, USA, UK, Canada & Japan

  • Delivery within 2-10 working days

  • Fulfillment by Amazon

All other destinations

  • Delivery times vary depending upon the location and time of the year

  • Dispatch via Australia Post

Refunds and Returns

This refund policy does not apply to goods which have been opened, used or damaged after delivery or if any attempt has been made to alter the product:

·         14 DAY MONEY BACK GUARANTEE – If for any reason you are not completely satisfied with your purchase or have a change of mind, we give our customers a 14 day money back guarantee from the time they receive their goods. Please get in touch with us through the details under Contact Us or Contact page.

·         FOREVER STORE CREDIT GUARANTEE – After 14 days if for any reason you need to return the product, we can accept your return and offer you a store credit if the product hasn’t been opened and still in resalable condition. Please note that we cannot return products that are obsolete or are not sellable anymore which could be because of change in regulations.

Return option available. All postage and insurance costs are to be paid by the buyer.