Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from CricNix (website, phone or email) or play fantasy cricket.

Collected Personal Information

When you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. Additionally, as you browse through the website, we collect information about individual web pages or products that you view, websites or search terms referred you to the website, and information about how you interact with the website.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal account details), email address, and phone number.

Usage of Personal Information

We use your personal information generally to fulfill orders including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this information to:

·         provide you with our products and services (including warranty services, repairs and replacement of products);

·         respond to questions or product requests;

·         forecast your future needs for our products and services;

·         keep a record of our dealings with each other and enable us to contact you when necessary;

·         develop a data profile to enable us to tailor our services to you;

·         conduct competitions and promotions;

·         screen our orders for potential risk or fraud; or

·         send targeted advertising/campaigns based on previous purchase behavior on Facebook ads, Google ads and Email newsletters.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. These third parties are numerous to list and may change from time to time:

·         our products and services suppliers, such as for supplying products ordered by you and providing services in relation to maintenance and repairs of products;

·         financial services providers, such as our banks or third party supplier for securing payment of the products or services we provided to you, such as PayPal, and where applicable credit report agencies or debt collectors;

·         technology service providers, such as internet service providers, database management services, digital mail providers who send communications on our behalf, live help service providers and service providers for the prevention of fraud and protection of data;

·         service providers who perform market research or manage or review the services provided to you;

·         mailing systems and courier companies which organise delivery of the products you have purchased; and

·         our professional advisers, accountants, lawyers and auditors.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Security

We take reasonable steps to ensure that your personal information is protected from misuse, interference or loss and unauthorized access, modification or disclosure. We have systems and procedures in place to protect your privacy whenever we collect, store, and use or disclose personal information. We regularly upgrade these systems and review our procedures to ensure high standards of security are used to protect your personal information. However, since no system is 100% secure or error free, we cannot guarantee that your personal information is totally protected, for example, from hackers or misuse. If you enter personal information on our website, you should exercise due care to safeguard any passwords, ID number, or other special access features associated with your use of our website.

Changes

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. This changes may take place in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, we encourage you to get in touch with us through the details under Contact Us on the page below or via the form on Contact page.